Now you can finally start creating your event. This guide explains step-by-step how to create and publish an event in the system. After going through this walkthrough your event will be ready to go on sale
Click on the images for an enlarged view.
Step 1: Creating a new event
Go to ‘Manage’ and then click on ‘Create a new event’
Note: After creating the event it’s still possible to edit all filled-in information in the following steps.
Step 2: Setting up event information
The following fields need to be filled in:
- Name of the event
- Start and end of the event
- Place
- Location
- Country
Click on ‘Next’ when these fields are filled in.
Step 3: Configuring point(s) of sale
The points of sale are the channels that will be used to sell the tickets.
Different sales channels:
- ‘Online’ is used for the sale via the Paylogic front office.
- ‘Offline’ sales are handled by Primera.
- ‘Guestlist’ is used to sell products to selected guests/partners.
- ‘Third party’ offers the option to sell tickets via third parties or plugins. Please contact your Client Success Manager for more information.
Click ‘Next’ when you’ve selected all the preferred points of sale.
Step 4: Creating a new product
Click on ‘Create a new product’ and enter the following details:
- Product name
- Price
- Minimum/Maximum per order
- The point(s) of sale where the product will be offered
- A new pool (the maximum number available for this product)
Click on ‘Create product’ when all fields are filled in.
Click on ‘Create product’ when all fields are filled in.
Step 5: Configuring the sales period
Set the sales period of the event and/or the individual products. The sales period of the whole event is leading.
Click on ‘Next’ when the information above has been filled in.
Step 6: Configuring the fulfillment
You can adjust the fee per fulfillment using ‘Types of fulfillment’.
The fields for ‘Added Order fee’ and ‘Added Ticket fee’ are only meant for an additional fulfillment fee (on behalf of the fan). In most cases, you leave this at 0 euros and simply proceed to the next step.
Please contact your Client Success Manager for more information about managing types of fulfillment.
Click on ‘Next’ when this is completed.
Step 7: Configuring the payment methods
Here you can set the available payment methods for sale(s) of the products.
It’s also possible to set a minimum fee and change the currency per payment method.
Click on ‘Finish’ after setting up the payment methods.
Note: Be aware that some payment methods bring about a chargeback risk with them. The risk for a chargeback is displayed next to each payment method. Please contact your Client Success Manager for more information.
Step 8: Publishing the event
The event has been completed, but it’s not possible yet to sell tickets for it. By clicking ‘Publish’ the event will be published and you can start selling tickets. After clicking ‘Publish’ you will be directed to a screen where you can check all event details. Click ‘Yes, go ahead’ if everything is correct.
Note: even after publishing, all details can still be edited.
Step 9: The sales URL
Sales links can be found by selecting ‘Frontoffice URL’, which can be found in the ‘Event dashboard’.
Note: Always use the URL from the Back office if you’re spreading the link, never use the one from the address bar. The URL in the address bar changes to a flow link when used. A flow link is always only valid for 20 minutes.
The event has now been created and published.