How to send tickets using the guestlist

You want to invite your friends or partners for an event and send them a free ticket? This is possible with our Guestlist tool. This guide will tell you how to use the Guestlist tool step by step. 


  • Backoffice account
  • Published event and a ticketshop
  • Data of the guests you want to send tickets to 

Step 1: Open the event

Please open the specified event. You can find it in the 'Manage' tab. 


Step 2: Activate the 'Guestlist' point of sale on event level

Within the event, go to 'Points of sale' in the configuration section. If this point of sale is already activated, you can skip this step. 


Step 3: Activate the 'Guestlist' point of sale on product level

Go to 'Products' and click on the desired products. Also activate the point of sale 'Guestlist' here. This is mandatory for every individual product you want to send with the Guestlist tool. If the point of sale is already selected for the products, you can skip this step. 


Step 4: Create a new guestlist

Click on 'Guestlist' in the 'Actions' section 


Here you can click on 'Create a new guestlist'. In the next window you are now able to specify the data of the guests. The following fields are mandatory:

  • Guestlist name
  • Surname
  • Second name
  • E-mail
  • Bundle e-tickets - when you select this checkbox multiple tickets that are send to one guest will be merged into one file. 

When these fields are filled out, please continue to the next step. 


Importing a list with contacts instead of filling out the data manually? This is also possible with our tool. Please see the article right here. 

Step 5: Select products and set up the e-mail

You can now select products, configure the degree of formality, language and subject of the guestlist e-mail. You do not need to use our default text, customaziation is possible.


When all settings are done, ‘Send Guestlist’ to invite your guests!

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