If you'd like to invite your friends or family to your event, you'll be able to send them a free ticket through our Guestlist tool. This manual will guide you through the whole process of using the Guestlist tool.
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Step 1: Select the preferred event
First select 'Manage', after which you can select your event.
Step 2: Activate the point of sale Guestlist on event level
Within the event, select 'Point of sale' to activate the POS 'Guestlist'. If this Point of sale is already active, you can skip this step.
Step 3: Activate the point of sale Guestlist on product level
Within the event, first click on 'Products' and thereafter select the product(s) you'd like to send out through the guestlist. Scroll down to 'sold in points of sale' and activate the POS 'Guestlist'. If this Point of sale is already active, you can skip this step.
Step 4: Create a new guestlist
First select 'Guestlist' and thereafter click on 'Create new Guestlist'.
In the next window you are now able to specify the data of the guests. The following fields are mandatory:
- Guestlist name
- Surname
- Second name
- Bundle e-tickets - when you select this checkbox multiple tickets that are send to one guest will be merged into one file.
When these fields are filled out, please continue to the next step.
Step 5: Download the template
Select 'Import with products' and download the template by selecting 'Click here'.
Step 6: Fill out the columns
Please fill out all the columns with the correct information. De name, surname and the amount of products speak for themselves. For the columns gender and bundled abbreviations are being used:
Gender:
Male: M
Female: F
Bundled (when you choose to bundle, multiple tickets that are send to one guest will be merged into one file)
Yes: 1
No: 0
Step 7: Upload the CSV file in the Backoffice
Upload the file by selecting 'Bestand kiezen'.
Step 8: Guestlist Import Setup
Select the the column names which correspond with the colums in the CSV file. The following are mandatory: Name, surname, e-mail and at least one product. It is possible to deactivate specific columns by selecting 'not applicable'.
There is an option to save the profile you just made in order to use it again.
When everything has been filled out correctly, please continue to the next page.
Step 9: Select products and set up E-mail
You can now select products, configure the degree of formality, language and subject of the guestlist e-mail. You do not need to use our default text, customization is possible.
When all done, select 'Send Guestlist'