Q: How do I log onto my account?
A: You can log onto your account on https://backoffice.paylogic.nl/user/login/ with the username and password you received in your e-mail from the Paylogic team.
Q: Am I able to make an event go live myself
A: In order to put an event live, you have to fill out a configuration sheet and send it to your contactperson at Paylogic. Once we received the sheet, we will configure the event in your personal ADE Backoffice account.
Q: How can I put my product on sold out
A: If you want to put your product on sold out, you nee to minimize the product pool to the sold amount of tickets. Please see the Q: How do I set up and edit a product to see where you can find the product pool.