You can use the option ‘Custom reports’ in case you would like to retrieve (personal) data from your fans from the Backoffice. There are different types of reports for different purposes. An explanation about the most frequently used custom reports can be found in this article.
Note: According to GDPR legislation, in some cases, it is not allowed to use these data for promotional purposes, see this article for more information.
Step 1: Going to custom reports
Select ‘Reports’ and select ‘Custom’, after which an overview will appear of the different types of custom reports.
Step 2: Selecting the right event
It’s important for each of the reports to select the period from which you would like to download it. Next, you can download the report as an Excel file by selecting ‘Download for Excel’ under ‘Output’.
