Activate VAT Invoices for Consumers

Activate VAT Invoices for Consumers

This article explains how to activate VAT invoices so that ticket buyers can independently generate a VAT invoice after placing an order.

1. Go to 'Manage' and select the desired event.
2. In the gray column under 'Event settings', go to 'Invoices'. If you don't see this option among the choices, contact us to enable it.
3. Check the option 'Enable VAT invoices' and click 'Save Changes'. Once VAT invoices are enabled, the 'Overview VAT Invoice' tab will also appear. Here, you can view all invoices requested for this event.

Note: The VAT rate is calculated based on the percentage set for each ticket type via 'Products'. Double-check this.

If you activate VAT invoices after tickets have already been sold, the option to 'Generate VAT invoice' initially won't appear in the confirmation email. In this case, advise the ticket buyer to download the invoice via the 'Manage Order' button.

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