Adjusting the sales periods of your products and events

Adjust the sales period for your event:

If you want to extend or shorten ticket sales for your event, you can adjust the period for this.

1. Go to ‘Events’ and select the desired event.

2. Go to ‘Settings’ and then ‘Sales periods’.

3. Adjust the sales period to the desired dates. 

4. Click on ‘Save changes’.

If you have set a specific sales period per ticket shop, also follow the steps below.

1. Within the event, go to ‘Sales configuration’.

2. Select the desired ticketshop.

3. Click on the black ‘Edit’ button.

4. Adjust the start and end date of your ticketshop.

5. Click ‘Save changes’.

Adjust the sales period of a product.

1. Follow the steps below to adjust the sales period. 

2. Go to ‘Events’ and select the desired event.

3. Go to ‘Sales periods’ via ‘Settings’.

4. Adjust the general sales period of the product. If the set period does not fall in the present, the product is not visible in the ticketshop.

5. Click the pink ‘Save changes’ button.    

Note: The sales period of a product must fall within the general sales period of the event. You can find the general sales period at the top of the page.

• Related Articles

• Manually change products to sold out

  Products automatically go to 'Sold out' in the shop when there is no more capacity. Follow the steps below if you want to set specific products to sold out earlier and manually. 1. Go to ‘Events’ and select the desired event. 2. Under ‘Settings’, go ...

• Adding or arranging products in a ticket shop

  If you haven't created any products yet, please read this article first. 1. Go to ‘Events’ and select the desired event. 2. Go to ‘Sales configuration’. 3. Select your desired ticketshop. 4. Click on the pink button ‘Add products to sale’. 5. Select ...

• Put together packages using combo products

  This feature allows you to link multiple products together. This means that when 'Product A' is purchased by the fan, 'Product B' will also be received. This way, you can easily create packages. Go to 'Dashboard' and select the desired event. Click ...

• Adjusting event details

  If you need to change the date of your event after creating it, there's no need to create a new event. You can easily adjust the current settings of the event using the following steps. 1. Go to the ‘Settings’ heading. 2. Click on ‘Event details'. 3. ...

• Create a new ticketshop

  Within an event, you can create multiple ticket shops. For example, consider a separate ticket link for a presale and friends & family sale. Follow the steps below. Create a ticketshop 1. Go to ‘Events’ and select the desired event. 2. Go to ‘Sales ...