Adjusting the sales period of your event and products

This article explains how to adjust the sales period of your event.

If you want to extend or shorten the ticket sales for your event, you can adjust the period accordingly.

1. Go to 'Events' and select the desired event.

2. Go to 'Settings' and then 'Sales periods'.

3. Adjust the sales period to the desired dates. 

4. Click 'Save changes'.

If you have configured a specific sales period per ticket shop, also follow the steps below.

1. Within the event, go to 'Sales configuration'.

2. Select the desired ticket shop.

3. Click the black 'Edit' button.

4. Adjust the start and end date of your ticket shop.

5. Click 'Save changes'.

Adjusting the sales period of a product

1. Follow the steps below to adjust the sales period. 

2. Go to 'Events' and select the desired event.

3. From 'Settings', go to 'Sales periods'.

4. Adjust the general sales period of the product. If the configured period does not include the current date, the product will not be visible in the ticket shop.

5. Click the pink 'Save changes' button.

Note: The sales period of a product must fall within the general sales period of the event. You can find the general sales period at the top of the page.

• Related Articles

• Add or rearrange products in a ticket shop

  If you have not created any products yet, first read this article. Go to Events and select the desired event. Go to the Sales configuration section. Select the desired ticket shop. Click the pink button Add products to sale. Select the products you ...

• Create a new product and add it to a ticket shop

  Want to create products? This article explains how to do that. Step by step you’ll find below how to prepare your products for sale: Go to "Events" and select the desired event. Then go to "Products". Click "Create new product" on the right. Give the ...

• Set products to sold out

  Products automatically go to 'Sold out' in the shop when there is no capacity left. Follow the steps below if you want to set specific products to sold out earlier and manually. 1. Go to 'Events' and select the desired event. 2. Under 'Settings', go ...

• Create a new event

  Follow the steps below to quickly and easily set up a new event with the corresponding ticket shop: 1. Go to 'Create' and click on 'Event'. 2. Enter the required basic information for the event and then click 'Next'. This information can always be ...

• Create a new ticket shop

  Within one event you can create multiple shops. For example, a separate ticket link for a presale and a friends & family sale. Follow the steps below. Create shop 1. Go to ‘Events’ and select the desired event. 2. Go to ‘Sales configuration’. 3. ...