Alternative event name for E-Ticket

Alternative event name for E-Ticket

In this article, you will learn step-by-step how to ensure that long event names or titles do not extend beyond the barcode area of a template. Previously, you would receive a notification in the back office stating that the name was too long.

When opting to send e-tickets, templates are often used to communicate event details, such as date or location, in a branded way to fans.
  1. Go to 'Dashboard' and click on the event for which you want to add the e-tickets.
  2. In the left sidebar, go to 'Settings' and then 'Advanced Settings'.
  3. Under 'Advanced Settings', you can enter the alternative event name for the e-ticket.Here, you can input a longer alternative event name for the e-ticket without receiving an error message in the back office.
  4. Click 'Save Changes' at the bottom.

See below for the previous notification that was displayed.





This is what it will look like now





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