Complete your fan database with personalisation

Personalisation gives you insight into who your fans are. In addition to the data of ticket buyers, this feature allows you to map out all visitors to your event. This not only provides unique insights, but also offers the opportunity to create or supplement a valuable database of fan profiles.

 

Because the personalisation process takes place after the purchase process, it does not affect the conversion or the ordering of tickets in your ticketshop. After placing the order, the fan receives a confirmation and a request to personalise the tickets. Personalising tickets can be done at any time between the purchase and the event. Once all tickets have been personalised, the main buyer will receive all tickets to distribute, if applicable. 

How does it work for the fan? 

The video below gives you a good idea of the different steps the fan goes through.

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Enthusiastic? Get started with personalisation right away via this article. 

Please read the articles below for more relevant information:

Collect opt-ins from all your visitors with Send to Friend

It is possible to have the remaining tickets personalised by the individual fans themselves using the subsequent Send to Friend module.

Name changes via Ticket Transfer

Create a possible new revenue channel by making name changes yourself using our Ticket Transfer module.

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