Add a banner in the confirmation email, to get more out of your order process

Add a banner in the confirmation email, to get more out of your order process

A confirmation banner is a banner that the fan will see on the confirmation email. This banner can be used to translate your branding to the confirmation email. To set up the banner, follow the steps below:

1. Go to 'Dashboard' and select the desired event. 
2. In the. left sidebar click on 'Settings' and go to 'Advanced Settings';
3. Go to the 'Banner upload' heading, and click 'Choose File' here.



Alert
The image has a maximum size of 60kb and dimensions of 730x100 pixels (.JPG or .GIF)
4. Click on 'Save changes'.
Done! Your fans will now see a banner with your specific branding!
Info
After reading this article, still have questions about branding opportunities? Read related articles to the right or contact us using the button below.



    • Related Articles

    • Add additional information to the confirmation email

      In the confirmation email that fans receive, there are several places where you can add text. Here, you can include important information and/or instructions. Go to 'Dashboard' and select the desired event. Click on the 'Settings' header in the left ...
    • Add a banner to the confirmation page of a shop

      Add a banner to your shop's confirmation page to direct people to your website, socials, or newsletter. 1. Go to 'Dashboard' and select the event. 2. Click on 'Sales Configuration' go to your desired shop and navigate to 'Edit'. 3. Select 'Banners' ...
    • Create a new product and add it to a ticket shop

      Creating products? In this article, we explain how to do that. Step by step, we explain below how to get your products ready for sale: Go to ‘Events’ and select the desired event, then go to ‘Products’. Click on ‘Create new product’ on the right. ...
    • Art work Overview

      Overview artwork ticket shop type example artwork type size logo max 300 kB, png, svg, jpg or gif, optimal size: 225 x 75 pixel background picture max 1 MB, jpg or png 1800 x 1000 pixel favicon png, ico- or gif, 32 x 32 pixel Queue (optional) ...
    • Set up a service fee for the buyer

      On top of the ticket price, as a seller, you can also charge service fees. This can be specified at both the product and order levels. Note: Ticket prices are always displayed including service fees when charged. If you choose service fees per order, ...