Before you start scanning, an operation needs to be created. When tickets are only sold for one entrance group, we use instant scanning. This links an event to a user, allowing tickets to be scanned. Follow the steps below to set this up.
Creating an Operation
1. Log in to the
backoffice with your back office account.
2. Go to Manage → select "Scan" from the left menu → choose "Instant Scanning."
3. Select the event you want to scan by using the EID or the exact name of the event as it appears in the back office.
4. If you already have a user, select them and press "Create."
5. If you don't have a user yet, create one and press "Create."
Note: All products are now enabled and can be scanned. You can adjust this under product configuration by simply toggling them on or off. Don't forget to click "Save"!
Scanning
- Click the pink "Generate QR Code for Scanner" button in the upper right corner of the operation in the back office. Then, click "Generate Configuration Code."
- Open the Paylogic Scanning app.
- Scan the QR code, enter the user's password, and click "Login."
- You can now begin scanning. Happy scanning!
During scanning, five different results may appear: