Creating a Merchant level voucher
This article explains how to set up a discount or access voucher group at the merchant level. With a merchant-level voucher, you can now set up for one code to be redeemable in multiple events that can be used once, for example. This can be a fixed amount or percentage deducted during checkout.
Create a voucher group at the merchant level.
- Under ‘Merchant’, go to ‘Other settings’ and ‘Voucher Groups’.
- Click on the pink ‘Create Voucher Group’ button (Contact your Client Success Manager if this option is not yet visible).
- Under ‘Name’, enter the title of the voucher group. Use a title that is logical for you to find. This title will later also be visible in the sales configuration channels where this group is also used, so choose a clear name.
- Under ‘Voucher group type’, tick the ‘access’ or ‘discount voucher’ bullet and enter the date from when you want it to take effect and until when
- Then click on ‘Create voucher group’.
- Add your discount codes. This can be done in two ways: Manually: click on the pink ‘Add’ button and enter your discount code(s). If you want to add more than one, repeat this step. CSV file: upload your own CSV file with multiple discount codes or use this tool to create codes.
- Create a voucher group in your event(s), with the same type.
- Enable ‘Use merchant-level voucher group’ and select the group you created at merchant-level.
Discount and access voucher setting at event level
- Select the product for which the code should work.
- Set a discount code, now consider how many euros or what percentage discount the code should give. This can be done in 2 ways: ‘Amount of discount’: enter the amount how many euros of discount the code should give. ‘Discount percentage’: enter the percentage here, how much percentage discount the code should give.
- Choose the minimum and/or maximum number of discounted tickets per order.
- Click ‘Save changes’.
Activate voucher group in the sales configuration
- Go to ‘Sales configuration’.
- Right-click on the 3 dots of the desired ticket shop the discount code should work in and go to ‘Sales Edit’.
- Scroll down and click on ‘Advanced Settings’.
- Tick your created discount group. Then click ‘Save changes’.