On top of the ticket price, as a seller, you can also charge service fees. This can be specified at both the product and order levels. Note: Ticket prices are always displayed including service fees when charged. If you choose service fees per order, it will be shown separately from the ticket price.
Go to 'Manage' and select the desired event.
In the light gray bar, go to 'Service fees.'
Under the 'Front office' tab, you can set the following:
Fixed service fee per product
Fixed service fee per order
Percentage service fee per order
4. Click 'Save Changes'.
"It is also possible to charge service fees separately per product. Follow the steps below for that:
5. Go to the 'Products' tab and click the pink button 'Edit Fees' to add separate service fees per product. If you leave it blank, the amount from steps 1 to 4 will be automatically calculated.
Set up an event calendar for your events using the steps below: Go to "Sales Channels" in the black column on the left. Select the sales channel and link the theme. Click on "Event" and select the event and click on "Sales Configuration". Select the ...
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Redirecting to multiple pages can lead to lower conversion. To prevent a buyer from being redirected, you can choose to add your ticketshop as an iframe within your own web page. Follow the steps below to set this up! 1. Go to 'Manage' and select the ...
With the 'Delayed fulfillment' option, you can set up the system to send out e-tickets at a later time instead of immediately after an order is placed. This can be useful when you want to add e-ticket designs at a later time, but also prevents ...
Products automatically go to 'Sold out' in the shop when there is no more capacity. Follow the steps below if you want to set specific products to sold out earlier and manually. Go to 'Manage' and select the desired event. Under Event Settings, go to ...