Advanced settings
Creating a Discount Code
In this article, you'll learn how to set up a discount code. A discount code allows a fixed amount or percentage to be deducted during checkout. Creating a Voucher Group 1. Go to 'Manage' and select the desired event. 2. In the grey column, navigate ...
Put together packages using combo products
This feature allows multiple products to be linked together. This means that when 'Product A' is purchased by the fan, 'Product B' is also received with it. This way you can easily put together packages, for example. Go to 'Manage' and select the ...
Send out tickets at a later time
With the 'Delayed fulfillment' option, you can set up the system to send out e-tickets at a later time instead of immediately after an order is placed. This can be useful when you want to add e-ticket designs at a later time, but also prevents ...
Create access code(s) for voucher shop
For your ticketshop, place a voucher code that allows people exclusive access to your ticketshop. Caution! This product will then not be visible to other buyers without the exclusive code. Create a voucher group Go to 'Manage' and click on the ...
Integrate your ticket shop into your own website
Redirecting to multiple pages can lead to lower conversion. To prevent a buyer from being redirected, you can choose to add your ticketshop as an iframe within your own web page. Follow the steps below to set this up! 1. Go to 'Manage' and select the ...
Preview module to see the ticketshop in advance
It may happen that you still make changes to your ticketshop while the URL is already shared and the countdown timer is visible. Through the preview module, it is still possible to check the effect of the applied changes. Follow the steps below to ...
Set up your event calendar
Set up an event calendar for your events using the steps below: Go to "Sales Channels" in the black column on the left. Select the sales channel and link the theme. Click on "Event" and select the event and click on "Sales Configuration". Select the ...
Give preference to different payment methods by setting a minimum amount
To sell tickets for your event, it is possible to set restrictions on the available payment methods. This is possible based on a minimum and/or maximum purchase amount. For example, it can be useful to show the payment methods with a high chargeback ...
Add additional information to the confirmation email
In the confirmation e-mail fans receive, there are several places where you can add text. Here you can put important information and/or instructions, for example. 1. Go to the desired event via 'Manage'. 2. Select 'Fulfillment settings' in the light ...
Popular Articles
Creating a scan operation
Before you start scanning, you need to create an operation. You do this by setting up a scan and creating an operation. Follow the steps below to get started: 1. Go to 'Manage' at the top. 2. Click on 'Scanning' in the black left-hand menu. 3. Then ...
How to make reservations for your event possible
With the reservations tool a partner, fan or guest can apply for a ticket or other product. This application can be automaticly approved or denied. You can use this feature as an accreditation tool for partners and guest, or use it to collect ...
Send out multiple tickets at the same time via the guest list tool
Via the guestlist tool, it is possible to provide a complete list of tickets by importing a . CSV file. Read all about it below. 1. Select the desired event. 2. Go to the event setup and select guestlist. 3. Choose 'import with assigned products' ...
Add additional information to the confirmation email
In the confirmation e-mail fans receive, there are several places where you can add text. Here you can put important information and/or instructions, for example. 1. Go to the desired event via 'Manage'. 2. Select 'Fulfillment settings' in the light ...
Give preference to different payment methods by setting a minimum amount
To sell tickets for your event, it is possible to set restrictions on the available payment methods. This is possible based on a minimum and/or maximum purchase amount. For example, it can be useful to show the payment methods with a high chargeback ...