Advanced settings
Set event to sold out manually
Want to stop the sale? It is possible to set the shop to sold out manually and add a text. This still makes the shoplink available, but products cannot be sold anymore. Go to the event you wish to adjust, go to 'Sale configuration' and choose the ...
Creating a discount code
This article explains how to set up a discount code. A discount code allows a fixed amount or percentage to be deducted during checkout. Creating a Voucher Group Go to ‘Dashboard’ and select the desired event. In the bar on the left navigate to ...
Put together packages using combo products
This feature allows you to link multiple products together. This means that when 'Product A' is purchased by the fan, 'Product B' will also be received. This way, you can easily create packages. Go to 'Dashboard' and select the desired event. Click ...
Send out tickets at a later time
With the "Delayed Fulfillment" option, you can set e-tickets to be sent out at a later time instead of immediately after placing an order. This can be useful, for example, if you want to add your e-ticket designs later, and it also prevents tickets ...
Create access code(s) for voucher shop
This article explains how to set up an access code for your shop. Creating a Voucher Group Go to ‘Dashboard’ and select the desired event. Navigate to 'Tools' and then 'Vouchers'. At the bottom, under ‘New voucher group name,’ enter the title of the ...
Integrate your ticket shop into your own website
Redirecting to multiple pages can lead to lower conversion. To prevent a buyer from being redirected, you can choose to add your ticketshop as an iframe within your own web page. Follow the steps below to set this up! 1. Go to 'Manage' and select the ...
Preview module to see the ticketshop in advance
It may happen that you make changes to your ticket shop while the URL has already been shared and the countdown clock is visible. Through the preview module, you can still check the effect of the changes you’ve made. Follow the steps below to use the ...
Set up your event calendar
Set up an event agenda for your events using the steps below: Setting Up the Event Agenda Go to 'Create' in the left sidebar, then select 'Sales Channels'. Choose the desired sales channel, click the three dots on the left, and select ‘Edit’. Under ...
Give preference to different payment methods by setting a minimum amount
For the sale of tickets for your event, it is possible to set restrictions on the available payment methods. This can be done based on a minimum and/or maximum purchase amount. For example, it might be useful to display payment methods with a high ...
Add additional information to the confirmation email
In the confirmation email that fans receive, there are several places where you can add text. Here, you can include important information and/or instructions. Go to 'Dashboard' and select the desired event. Click on the 'Settings' header in the left ...
Popular Articles
Creating a scan operation
Before you start scanning, you need to create an operation. You do this by setting up a scan and creating an operation. Follow the steps below to get started: 1. Go to 'Manage' at the top. 2. Click on 'Scanning' in the black left-hand menu. 3. Then ...
How to make reservations for your event possible
With the reservations tool a partner, fan or guest can apply for a ticket or other product. This application can be automaticly approved or denied. You can use this feature as an accreditation tool for partners and guest, or use it to collect ...
Send out multiple tickets at the same time via the guest list tool
Via the guestlist tool, it is possible to provide a complete list of tickets by importing a . CSV file. Read all about it below. 1. Select the desired event. 2. Go to the event setup and select guestlist. 3. Choose 'import with assigned products' ...
Add additional information to the confirmation email
In the confirmation email that fans receive, there are several places where you can add text. Here, you can include important information and/or instructions. Go to 'Dashboard' and select the desired event. Click on the 'Settings' header in the left ...
Give preference to different payment methods by setting a minimum amount
For the sale of tickets for your event, it is possible to set restrictions on the available payment methods. This can be done based on a minimum and/or maximum purchase amount. For example, it might be useful to display payment methods with a high ...