Branding
Create a Wallet Pass template
Follow these steps to create a Wallet Pass template: Go to 'Create' in the back office and select 'Wallet Pass'. Click on 'Create a new wallet pass template'. Give the wallet pass a memorable name for yourself. A Wallet Pass template consists of two ...
Adding/modifying E-ticket design
In this article, you'll learn step-by-step how to set up an E-ticket with your own design in the Backoffice. When designing your own E-ticket, please consider the following conditions: A4 size PDF file Maximum 2 MB Space for horizontal barcode: 100mm ...
Add a banner to the confirmation page of a shop
Add a banner to your shop's confirmation page to direct people to your website, socials, or newsletter. 1. Go to 'Dashboard' and select the event. 2. Click on 'Sales Configuration' go to your desired shop and navigate to 'Edit'. 3. Select 'Banners' ...
Give your ticketshop a nice look with the theme feature
Add your brand colors, logo, and background image to your ticket shop by following the steps below. Go to "Create" and click on "Themes." Click on the pink button "Create New Theme," or choose to edit an existing theme. Note: Editing an existing ...
Adding different pages in a ticketshop
In addition to entrance tickets, the ticket shop is a great place to offer additional products such as lockers, parking tickets, and merchandise. Follow the steps below to display these separately from the entrance tickets in the ticket shop. If you ...
Alternative event name for E-Ticket
In this article, you will learn step-by-step how to ensure that long event names or titles do not extend beyond the barcode area of a template. Previously, you would receive a notification in the back office stating that the name was too long. When ...
Add a banner in the confirmation email, to get more out of your order process
A confirmation banner is a banner that the fan will see on the confirmation email. This banner can be used to translate your branding to the confirmation email. To set up the banner, follow the steps below: 1. Go to 'Dashboard' and select the desired ...
Popular Articles
Creating a scan operation
Before you start scanning, you need to create an operation. You do this by setting up a scan and creating an operation. Follow the steps below to get started: 1. Go to 'Manage' at the top. 2. Click on 'Scanning' in the black left-hand menu. 3. Then ...
How to make reservations for your event possible
With the reservations tool a partner, fan or guest can apply for a ticket or other product. This application can be automaticly approved or denied. You can use this feature as an accreditation tool for partners and guest, or use it to collect ...
Send out multiple tickets at the same time via the guest list tool
Via the guestlist tool, it is possible to provide a complete list of tickets by importing a . CSV file. Read all about it below. 1. Select the desired event. 2. Go to the event setup and select guestlist. 3. Choose 'import with assigned products' ...
Add additional information to the confirmation email
In the confirmation email that fans receive, there are several places where you can add text. Here, you can include important information and/or instructions. Go to 'Dashboard' and select the desired event. Click on the 'Settings' header in the left ...
Give preference to different payment methods by setting a minimum amount
For the sale of tickets for your event, it is possible to set restrictions on the available payment methods. This can be done based on a minimum and/or maximum purchase amount. For example, it might be useful to display payment methods with a high ...