Scanning
Instant Scanning
Before you start scanning, an operation needs to be created. When tickets are only sold for one entrance group, we use instant scanning. This links an event to a user, allowing tickets to be scanned. Follow the steps below to set this up. Creating an ...
Scanning Time Slots
This feature allows you to scan tickets for a specific period, better known as time slots. When you add a time slot to a product, the restriction is automatically added that the product must be scanned within the selected time slot to be valid. ...
The Paylogic scan app: Scan with your phone or tablet
Always have your scanner within reach by downloading the Paylogic scanning app. 1. Download the Paylogic Scanning app on your phone of tablet. You need to create a scan operation before you start with scanning. Please read this article for more ...
Viewing Scan Statistics
Interested in gaining insights into your scan statistics? In our Backoffice, it's possible to access statistics such as scans per interval, cumulative scans over a certain period, or scans per product. Read on to understand your scan statistics. ...
The Webclient: scanning with a laptop and USB scanner
Don't have a mobile phone or tablet on hand, or prefer to work with your trusted laptop and USB scanner? Then the Webclient is the solution you're looking for. Our updated scanning software is available through your web browser. You need to scan ...
Want to know more about our scanning solutions?
Depending on your situation, we offer different scan solutions: Event with a maximum of 1500 visitors and 1 entrance Event with a maximum of 1500 visitors and multiple entrances Event with more than 1500 visitors Event with a maximum of 1,500 ...
FAQ about scanning
Are you facing questions or issues? This article provides a few easy solutions for frequently asked questions about the scan app. I can't log in to the Paylogic Scanning app. If you receive an error message when logging into the scan app, this could ...
Creating a scan operation
Before you start scanning, you need to create an operation. You do this by setting up a scan and creating an operation. Follow the steps below to get started: 1. Go to 'Manage' at the top. 2. Click on 'Scanning' in the black left-hand menu. 3. Then ...
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Creating a scan operation
Before you start scanning, you need to create an operation. You do this by setting up a scan and creating an operation. Follow the steps below to get started: 1. Go to 'Manage' at the top. 2. Click on 'Scanning' in the black left-hand menu. 3. Then ...
How to make reservations for your event possible
With the reservations tool a partner, fan or guest can apply for a ticket or other product. This application can be automaticly approved or denied. You can use this feature as an accreditation tool for partners and guest, or use it to collect ...
Send out multiple tickets at the same time via the guest list tool
Via the guestlist tool, it is possible to provide a complete list of tickets by importing a . CSV file. Read all about it below. 1. Select the desired event. 2. Go to the event setup and select guestlist. 3. Choose 'import with assigned products' ...
Add additional information to the confirmation email
In the confirmation e-mail fans receive, there are several places where you can add text. Here you can put important information and/or instructions, for example. 1. Go to the desired event via 'Manage'. 2. Select 'Fulfillment settings' in the light ...
Give preference to different payment methods by setting a minimum amount
To sell tickets for your event, it is possible to set restrictions on the available payment methods. This is possible based on a minimum and/or maximum purchase amount. For example, it can be useful to show the payment methods with a high chargeback ...