Add additional information to the confirmation email
Add additional information to the confirmation email
In the confirmation email that fans receive, there are several places where you can add text. Here, you can include important information and/or instructions.
Go to 'Dashboard' and select the desired event.
Click on the 'Settings' header in the left sidebar and then select 'Fulfillment Settings'.
Check the box 'Add extra information to the confirmation email'.
Then enter the desired text.
Now you can add text in one or both fields that will appear in the confirmation email to the fan:
-Order Summary Text: This text will appear in the confirmation email under the option to download the ticket.
-Extra Information Text: This text will appear in the confirmation email below the information about the contents of the order.
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